FAQ

While black and white prints don't have as many accuracy issues in the same way that color images do when printing, there may still be some variations between the print and digital versions of your fine art print. Screens emit light, making images appear brighter than they will in print. Additionally, different monitors will have subtle variations in highlights, midtones, and shadows. However, every effort is made to ensure the final print reflects the images shown here.

Yes, all prints come with a standard 1/8" handling border, meant to protect the integrity of the inks from chipping, oils from fingertips, etc.

The 1/8" border works with the vast majority of store bought frames, too.

However, I can accommodate a different border size as part of a custom request. Simply email me at hello@rachelrichardsfineart.com with your request or use the form below to get started.

I have a blog that covers this in detail, which you can read here! If needed, you can also request to schedule a complimentary design consultation by clicking here.

You can request to schedule a design consultation by clicking here.

Each print is made to order in Tempe, Arizona. Please allow 1-2 weeks for production and shipping. Delivery details will be provided in your confirmation email.

You have the option to select expedited shipping (2 Day Air) for quicker delivery; however, this does not change the production time (3-5 business days).

For rush production, please reach out by email to discuss.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

International shipping is not available at this time. Only orders within the United States can be fulfilled.

Simply email hello@rachelrichardsfineart.com with your order number and a description of the issue you're having. In the event there is damage, please include photos of the affected items.

Please see the return/refund policy page for all the details.

• If you're ordering an unframed print, keep the print flat and protected until you're ready to frame it.
• Always handle prints with clean, dry hands, or wear lint free cotton gloves to avoid transferring oils or fingerprints onto the prints.
• Keep prints away from direct sunlight, high humidity, and extreme temperatures, as these can cause fading or warping.

• Always handle prints with clean, dry hands, or wear lint free cotton gloves to avoid smudges.
• Avoid placing prints in direct sunlight or near heat sources (such as radiators or fireplaces) to prevent fading.
• Keep framed prints away from high humidity areas like bathrooms to prevent moisture damage.
• To clean your framed prints: start by using a microfiber cloth to gently dust the surface. Avoid using rough textures like paper towels that can scratch the surface.
• To clean acrylic: use a soft, damp microfiber cloth with warm water and a drop of mild soap to spot clean. You may also wish to use an acrylic-safe cleaner, specifically designed for cleaning acrylic. Avoid ammonia-based cleaners, which can cause clouding and damage the surface.
• To clean glass: spray a small amount of either ammonia-free glass cleaner, or a mixture of distilled water and white vinegar onto a soft microfiber cloth (not directly on the glass).

Here are some helpful tips when framing your print:

• Look for UV-protected and non-glare glass or acrylic to protect your print from fading over time. Not sure whether acrylic or glass is best for your piece? See the next question for information on the pros and cons of acrylic versus glass.
• If you're adding other elements (like matting), make sure they are acid-free to prevent discoloration over time.
• Always handle framed and unframed prints with clean, dry hands, or wear gloves to avoid transferring oils onto them.

Acrylic (Plexiglass)

Pros:

• Lightweight – Great for large prints and easier to hang.
• Shatter-resistant – Safer for high-traffic areas or homes with kids/pets.
• UV Protection Available – Many acrylic options include UV filtering to prevent fading.

Cons:

• Easier to scratch – Requires special cleaning to avoid micro-abrasions.
• More expensive – High-quality acrylic can be pricier than standard glass.
• Can attract dust – Due to static buildup, acrylic tends to collect dust more than glass.

Glass

Pros:

• More scratch-resistant – Can be cleaned with standard glass cleaners.
• Less expensive – Standard glass is often cheaper than acrylic.
• No static buildup – Doesn’t attract dust as much as acrylic.

Cons:

• Heavier – Can be cumbersome for large frames.
• Breakable – More fragile than acrylic, especially in shipping or if dropped.
• Glare issues – Standard glass is reflective unless you opt for non-glare or museum glass.

Yes! I offer complimentary design consultations to help you select appropriate sizing or styles for your space, regardless of whether you are interested in custom framing or DIY.

You can request to schedule a design consultation by clicking here.

Fine art prints are created using a meticulous process to ensure gallery-quality results. The original photograph is first carefully edited for color, contrast, and detail. Then, each print is made to order in partnership with my local print lab on a professional archival inkjet printer using pigment-based inks. The inks are absorbed into Hahnemühle Photo Rag® paper — a 100% cotton, acid-free paper with a soft texture that enhances depth and tonal richness. After printing, the print is left to cure for 24–48 hours, along with a protective coating, to ensure longevity and resistance to fading. Each print is then inspected for quality and carefully packaged using protective, acid-free materials to preserve its integrity during shipping. This process results in a museum-quality print designed to last for decades.

At this time, yes. However, If you're interested in having me handling your framing for you, just reach out by email, or by using the form below. I also have information on DIY framing available on the FAQ page.

Yep! I can help with custom sizes, custom borders, commissioned pieces, custom framing, and different mediums (canvas, metal, acrylic, etc). Just reach out by email or using the form below, and let me know what you’re looking for.

Yes! Please see my wholesale page for more information on pricing, terms, and order minimums, or visit my shop on Faire.

Yes! Trade partnerships are available for interior designers, architects, and other design professionals. Email me at hello@rachelrichardsfineart.com for details on pricing, lead times, and collaboration.

Simply enter your email in the sign up form at the bottom of this page, and you’ll be added to our subscription list. You’ll be sent updates, exclusive offers, and more.

I got you! Email me at hello@rachelrichardsfineart.com, or by using the contact form below, and I’ll get back to you as soon as I’m able.